Automation Testimonials

“I have been working with the M8 Solutions team for over 12 months now on a Trust RPA project which has grown legs and continues to bring success and value to the organisation. The outcomes delivered to the Trust with RPA have been outstanding already and our realistic business case for year two is extremely promising. We now have further budget to invest, and other Trust departments continue to join our RPA adventure.

 

I would whole heartedly recommend M8 Solutions as a unique, dedicated NHS delivery partner who is knowledgeable, honest, straight talking and fun to work with. The team are now focusing on scaling what we have and driving forward the strategic vision for our organisation.”

Phillipa Chapman,

General Manager Central Outpatients at Buckinghamshire Healthcare NHS Trust

“We are now in our second year of working with M8 Solutions to implement RPA for seamlessly handling 999 calls from our CAD system, and the impact has been transformational.

 

Ben McGeachy has been instrumental in driving our automation strategy forward, bringing a wealth of experience, technical excellence, and an unwavering commitment to delivering results. Ben approaches every challenge with calm confidence, adaptability, and a problem-solving mindset, ensuring that automation solutions are not only technically sound but also fully aligned with our operational needs.

 

His exceptional development skills, combined with his ability to engage with stakeholders at all levels, make him a valued partner in our automation journey. Beyond his technical expertise, Ben is patient, approachable, and highly responsive, taking the time to ensure all teams are confident in the automation processes. His strategic thinking, consistency, and proactive approach have been key to ensuring that RPA is successfully embedded within our workflows, improving efficiency and service delivery.

 

M8 solutions has been a trusted and innovative partner, and with Ben’s dedication, professionalism, and future-focused mindset, we are confident in continuing to expand automation across our organisation.”

Thomas Williamson,

Clinical Applications Product Manager at East of England Ambulance Service NHS Trust

“Ben is a dedicated professional, known within our organisation for his attentiveness and consistency in managing our automations. He is patient and non-judgemental, particularly when working with non-technical staff, taking the time and energy to explain complex concepts in an accessible way without ever making anyone feel inadequate.

 

Ben has played a pivotal role in our Referral process automation - he remains committed to continuous improvement, ensuring that automation across our various specialties operates efficiently and effectively, maximising the benefits within our large acute Trust. With his extensive capabilities in RPA across multiple platforms, combined with his technical expertise, project management skills, and infrastructure awareness, Ben is ideally positioned to oversee our automation contract from a shopfloor standpoint. His deep understanding of NHS workflows, ensures the ongoing success and optimisation of our automation strategy.”

Tina Allen,

e-RS System Service Manager Buckinghamshire Healthcare NHS Trust

“Bradford District Care NHS Foundation Trust is keen to progress the automation journey and engaged with M8 Solutions to support us to scope the potential for automating processes within the Finance Department. The team have been excellent partners and have been both dedicated and committed to making this a success. Their approach is refreshing, focused and responsive, and a key to the success is their willingness to process define in a live environment. We are building on the work that we have started and expanding the reach of automation potential throughout the Trust.”

Claire Risdon,

Deputy Director of Finance at Bradford District Care NHS Foundation Trust